Terms and Conditions
Holy Help HospitalTerms and Conditions
Terms and Conditions
Welcome to Holy Help Hospital. We aim to provide quality medical care to all our patients. Please take a moment to review our terms and conditions, which are designed to ensure a smooth and efficient experience.
Appointment Scheduling and Delays:
- We strive to adhere to scheduled appointment times. However, due to the nature of medical services and the need to prioritize emergencies, there may be unavoidable delays. Your appointment might be delayed by up to 1 hour. We appreciate your understanding and patience in such situations.
OPD Management:
- The hospital manages all Outpatient Department (OPD) services. While we do our best to keep your waiting time to a minimum, Holy Help Hospital is not responsible for any delays in OPD booking. We encourage patients to be mindful and considerate in these circumstances.
Online Appointments:
- For the convenience of our patients, we offer online appointment booking. Please do not engage in disputes or quarrels regarding online appointments. Our staff is here to assist you with any concerns or issues you may have.
General Conduct:
- We expect all visitors to maintain decorum and respect towards our staff and other patients. Disruptive behavior, including quarrels over appointments, will not be tolerated and may result in appropriate actions as per hospital policy.
By availing of our services, you agree to these terms and conditions. We are committed to providing the best possible care and appreciate your cooperation.
If you have any questions or concerns, please contact us at +91 9992390254, +91 8571881443, +91 9050763999, or email us at info@holyhelphospital.com.
Hospital's specific General Guidelines
Respect and Courtesy:
Please treat all hospital staff and fellow patients with respect. Any form of disrespectful or abusive behavior will not be tolerated.Confidentiality and Privacy:
We respect your privacy and confidentiality. All personal and medical information will be kept secure and used only for treatment and administrative purposes.Payment and Billing:
Payment for services is expected at the time of consultation or treatment unless other arrangements have been made. We accept cash, credit/debit cards, and other specified payment methods.Cancellations and No-Shows:
If you need to cancel or reschedule an appointment, please notify us as soon as possible. Frequent cancellations or no-shows may result in restrictions on future bookings.Emergency Situations:
In case of a medical emergency, please go to the nearest emergency room or call emergency services immediately. While we try to accommodate urgent cases, our resources may be limited.Visitor Policy:
Visitors are welcome during specified visiting hours. Please check with the hospital staff for details. We ask that visitors maintain a quiet environment and respect patient privacy.Personal Belongings:
Holy Help Hospital is not responsible for the loss or theft of personal belongings. Please keep your valuables secure.Health and Safety:
For the safety of all, we ask that you follow hospital rules, including hand hygiene and infection control practices. If you have symptoms of a contagious illness, please inform the staff immediately.Use of Hospital Facilities:
Hospital facilities, including waiting areas and restrooms, are for patients and visitors. Please use them respectfully and report any issues to the staff.Feedback and Complaints:
We value your feedback and strive to improve our services. If you have any suggestions or complaints, please contact our administration office or use the feedback forms available at the reception.
By using our services, you agree to these terms and conditions. Holy Help Hospital reserves the right to update these terms as necessary. Your cooperation is essential in providing a safe and effective healthcare environment for everyone.
For any questions or further information, please contact us at +91 9992390254, +91 8571881443, +91 9050763999, or email info@holyhelphospital.com.